Facebook Messenger Video Calls Not Working On Chrome in 15 Minutes

Facebook Messenger has become an integral part of our daily communication, especially for video calls with friends and family. However, there can be moments when these calls just won’t work, particularly on Chrome. If you’re facing issues with Facebook Messenger video calls on your Chrome browser, don’t worry! We’ve got you covered with some troubleshooting tips. Let’s dive in.

Understanding the Issue

First, it’s essential to understand why video calls might not be working. It could be due to various reasons such as browser settings, outdated software, or even network issues. Let’s explore some potential solutions to help you get back to those face-to-face chats.

Facebook Messenger Video Calls Not Working On Chrome in 15 Minutes

Check Your Permissions

One common issue is that the permissions for your webcam and microphone may not be set correctly. Here’s how to check and adjust your Chrome settings:

  • Open Chrome and navigate to the top-right corner, click on the three dots to access the menu.
  • Select ‘Settings’.
  • Scroll down and click on ‘Privacy and security’.
  • Go to ‘Site settings’, then check ‘Camera’ and ‘Microphone’ settings to ensure they are allowed for Facebook.

Update Your Browser and Facebook App

Another important step is to ensure that both your Chrome browser and Facebook app (if applicable) are up to date. Outdated software can often lead to compatibility issues:

  • To update Chrome, click on the three dots in the top-right corner, go to ‘Help’ > ‘About Google Chrome’. Chrome will check for updates automatically.
  • For the Facebook app, check the Google Play Store or Apple App Store for any available updates.

Test Your Connection

A stable internet connection is crucial for video calls. If your connection is weak, try restarting your router or connecting to a different network. You can also conduct a speed test to ensure your upload speed is sufficient for video streaming.

Clear Browser Cache and Cookies

Sometimes, accumulated cache and cookies can cause problems. Here’s how to clear them:

  • Click on the three dots in the top-right corner of Chrome.
  • Select ‘More tools’ and then ‘Clear browsing data’.
  • Choose ‘Cookies and other site data’ and ‘Cached images and files’.
  • Click on ‘Clear data’.

By following these steps, you should be able to resolve the issues you’re experiencing with Facebook Messenger video calls on Chrome. Remember that technology can be temperamental at times, so don’t hesitate to reach out for help if you need it!

Henry is a professional blogger and co-founder of TechiZoo. He is a software engineer by education and blogger & writer by profession.

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